Round table report: Exploring the future of traveller and expatriate protection solutions
Round table report: Exploring the future of traveller and expatriate protection solutions During this round table, representatives from across all areas of the International Private Medical Insurance (IPMI) and travel insurance marketplace discussed how the industry is being reshaped by rising medical costs, evolving traveller expectations, shifting geopolitical realities, and rapid advances in technology. Download the […]
THIS interviews Eran Tirer, CEO of Ledgertech
THIS interviews Eran Tirer, CEO of Ledgertech Ledgertech were the proud sponsors of the conference brochure for INNOVATE THIS 2025. The brochure featured this in-depth interview with Eran Tirer, delving into the power of embedded insurance, customer engagement, and breaking down barriers to innovation Please can you introduce yourself and tell us a little about […]
5 Questions with Bryan Porter, Chief Sales Officer, AirHelp
5 Questions with Bryan Porter, Chief Sales Officer, AirHelp Could you briefly introduce AirHelp to our audience? We’re the world’s leader in flight compensation and we’ve helped over 3 million passengers get compensation. At our core we’re a tech company using cutting-edge technology to turn travel disruptions into a positive experience for passengers.we’re a tech […]
THIS interviews John Spears, Global Excel
THIS interviews John Spears, Global Excel THIS interviews John Spears, Global Excel to discuss travel patterns, industry innovation and healthcare costs with an inside perspective on how best to manage these for international travel and health insurers. https://www.youtube.com/watch?v=WoTpCHd7KaA Watch here For more information Global Excel INNOVATE THIS Share this article Other articles you may be […]
Webinar: The future of expatriate insurance
Webinar: The future of expatriate insurance We collaborated with the Flywire team to put expatriate insurance in the spotlight. In this webinar – ‘The future of expatriate insurance: Collaboration, innovation and customer-first solutions’ you can hear unique insights from an incredible panel of experts: – Steve Martin, Head of Broker Sales, UK & Europe, Cigna Healthcare Global […]
INNOVATE THIS 2024 Unwrapped – Solving the problem of fake customer reviews
INNOVATE THIS 2024 Unwrapped – Ensuring trust: Solving the problem of fake customer reviews INNOVATE THIS 2024 Unwrapped – Andrew Winton and Daniel Mohacek, Truth Engine In this timely presentation, Andrew and Daniel examined the rapidly tightening regulatory landscape around fake online reviews – a growing issue with serious consequences for businesses globally. The session […]
INNOVATE THIS 2024 Unwrapped – Building wallet functionality in travel insurance
Building wallet functionality in travel insurance INNOVATE THIS 2024 Unwrapped with Hanbig Ma, ERGO and Anna Bojic, Miss Moneypenny Technologies At INNOVATE THIS, we spotlight the groundbreaking partnerships driving real innovation in travel insurance through fast-paced, high-impact lightning talks. In this high-energy presentation, ERGO and Miss Moneypenny Technologies (MMP) demonstrated how a bold, future-focused collaboration is […]
INNOVATE THIS 2024 Unwrapped – Travel industry partnerships in the digital age
INNOVATE THIS 2024 Unwrapped – Travel industry partnerships in the digital age Moderator: Peter Altmann Panellists: Joyce Segall, Pattern; Kishore Suppiah, Malaysia Airlines; Russell Corbould-Warren, Cover Genius According to a 2023 study by Accenture, when asked how they planned to spend their money, consumers ranked travel as their top priority – suggesting an industry that’s […]
INNOVATE THIS 2024 Unwrapped – Evolving medical assistance solutions
Evolving medical assistance solutions: Looking after the traveller of tomorrow INNOVATE THIS 2024 Unwrapped Panel session discussing medical assistance solutions. Panellists: Rodger Cook, World Travel Protection; Florian Schubert, Garmin Health; Sharon Solomon, Allianz Partners; Kim-Fredrik Schneider, Abi With travellers expecting seamless, personalised care wherever they are in the world, the medical assistance industry is being […]
INNOVATE THIS 2024 Unwrapped – Automating end-to-end claims processing with generative AI
INNOVATE THIS 2024 Unwrapped – Automating end-to-end claims processing with generative AI INNOVATE THIS 2024 Unwrapped – Lightning Talk – with Andrew Tolman, Allianz Partners UK; Stefan Ramsershoven and Alex Tataran, Deep Opinion In this lightning talk at INNOVATE THIS, Allianz Partners and Deep Opinion took the stage to share insightful perspectives and deliver a […]
INNOVATE THIS 2024 Unwrapped – Opportunities for innovation in Europe’s new regulatory landscape
Opportunities for innovation in Europe’s emerging regulatory landscape INNOVATE THIS 2024 Unwrapped with Marie Walker, Open Futurist, Raidiam Marie Walker kicked off her presentation at INNOVATE THIS 2024 with one word: WOW. And wow, indeed! Our attendees were treated to an engaging and insightful deep dive into how the Financial Data Access (FIDA) framework is […]
INNOVATE THIS 2024 Unwrapped – Meeting insurer pain points with tech
Meeting insurer pain points with tech: Finding what’s right for your business INNOVATE THIS 2024 Unwrapped – Interactive Fireside Chat – discussing how to help insurers to overcome pain points with tech. Moderator: Carl Carter, CSC Global Partners. In conversation with: Quentin Colmant, QOVER; Matt Teumer, Flywire; Michael Lewis, Claim Technology; Angel Pavon, M47 Labs […]
INNOVATE THIS 2024 Unwrapped – Alex Hunter – Keynote Speaker
The art and science of innovating the customer experience – Alex Hunter, Former Global Head of Digital, VIRGIN GROUP INNOVATE THIS 2024 Unwrapped – Keynote speaker – Alex Hunter, Former Global Head of Digital, VIRGIN GROUP Alex Hunter showcased the power of brand storytelling and emotional connection in building lasting customer loyalty – setting the […]
INNOVATE THIS 2024 Unwrapped
INNOVATE THIS 2024 Unwrapped INNOVATE THIS 2024 Unwrapped provides a summary of all the panel sessions, fireside chats, presentations and demos at the event – including key take-aways. Download INNOVATE THIS 2024 Unwrapped For more information INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page
Flywire and THIS reveal how to overcome insurer pain points around billing and payments
Flywire and THIS reveal how to overcome insurer pain points around billing and payments To read Flywire’s white paper – Rethinking premium billing and payments click the link below. Read the white paper For more information Flywire INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page
THIS interviews Caroline Broms, Flywire
Inside the white paper: an interview with Caroline Broms, Flywire THIS interviews Caroline Broms, Flywire to discuss their latest collaboration on the white paper; ‘Rethinking premium billing and payments could boost the global travel and health insurance industry. Here’s how.’ Find out about the quick wins available to travel and health insurers who are innovative […]
Spotlight on INNOVATE THIS 2024 – From Insurance Knowledge Hub
Insurance Knowledge Hub at INNOVATE THIS 2024 For more information INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page
Spotlight on INNOVATE THIS 2024 – Ryan Beaulieu, AwayCare Travel Guardian
Insurance Knowledge Hub at INNOVATE THIS 2024 For more information AwayCare Travel Guardian INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page
Spotlight on INNOVATE THIS 2024 – Phil Denman, Capacity Insights
Insurance Knowledge Hub at INNOVATE THIS 2024 For more information Capacity Insights INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page
Spotlight on INNOVATE THIS 2024 – Carl Carter, CSC Global Partners
Insurance Knowledge Hub at INNOVATE THIS 2024 Share this article Other articles you may be interested in Back to Knowledge page
Spotlight on INNOVATE THIS 2024 – Peter Altmann, Amadeus
Insurance Knowledge Hub at INNOVATE THIS 2024 For more information Amadeus INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page
International student travel trends and insurance cover for this evolving demographic
International student travel trends and insurance cover for this evolving demographic Robin Ingle, CEO of Ingle International, talks to THIS about what’s fuelling burgeoning international student numbers, how current challenges to providing optimal care for travellers requires a new approach to traveller assistance, and the need for innovation to create protection products for the traveller […]
Technological adaptation and MDabroad’s AI-enabled future
Technological adaptation and MDabroad’s AI-enabled future Scott Rosen, Founder & President of MDabroad, talks to this about innovative approaches to claims processing, the role of technology in enhancing trust in the payer-provider relationship, and how life as an expatriate has provided insights that are further driving MDabroad’s mission Let’s get straight down to business. What […]
Revolutionising payments solutions for travel, health and international student insurers
Matt Teumer, Director, Strategic Accounts for Flywire, talks to THIS about how the right payments partner can boost customer retention, close insurance gaps and increase revenue Matt, you’ve had an impressive career in the payments industry. What led you to Flywire, and what does your role entail? Thank you. I’ve always known about Flywire, as […]
MGA Capacity Insights to offer disruptive solutions for the travel insurance industry
Phil Denman, CEO of Capacity Insights, talks to THIS about the journey to setting up a new MGA in the UK. And their plans to transform traditional models in the travel insurance space. What led to the launch of Capacity Insights, and why now? We felt that the brand needed to be more representative of […]