Author: Sarah Watson

INNOVATE THIS 2025 Unwrapped

INNOVATE THIS 2025 Unwrapped INNOVATE THIS 2025 Unwrapped recaps on all the conference sessions – with key take-aways for all the panel sessions, fireside chats and presentations at the event. Download INNOVATE THIS 2025 Unwrapped For more information INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page

Round table report: Exploring the future of traveller and expatriate protection solutions

Round table report: Exploring the future of traveller and expatriate protection solutions During this round table, representatives from across all areas of the International Private Medical Insurance (IPMI) and travel insurance marketplace discussed how the industry is being reshaped by rising medical costs, evolving traveller expectations, shifting geopolitical realities, and rapid advances in technology. Download the […]

THIS interviews Eran Tirer, CEO of Ledgertech

THIS interviews Eran Tirer, CEO of Ledgertech Ledgertech were the proud sponsors of the conference brochure for INNOVATE THIS 2025. The brochure featured this in-depth interview with Eran Tirer, delving into the power of embedded insurance, customer engagement, and breaking down barriers to innovation Please can you introduce yourself and tell us a little about […]

5 Questions with Bryan Porter, Chief Sales Officer, AirHelp

5 Questions with Bryan Porter, Chief Sales Officer, AirHelp Could you briefly introduce AirHelp to our audience? We’re the world’s leader in flight compensation and we’ve helped over 3 million passengers get compensation. At our core we’re a tech company using cutting-edge technology to turn travel disruptions into a positive experience for passengers. We have […]

THIS interviews John Spears, Global Excel

THIS interviews John Spears, Global Excel THIS interviews John Spears, Global Excel to discuss travel patterns, industry innovation and healthcare costs with an inside perspective on how best to manage these for international travel and health insurers. https://www.youtube.com/watch?v=WoTpCHd7KaA Watch here For more information Global Excel INNOVATE THIS Share this article Other articles you may be […]

Webinar: The future of expatriate insurance

Webinar: The future of expatriate insurance We collaborated with the Flywire team to put expatriate insurance in the spotlight.  In this webinar – ‘The future of expatriate insurance: Collaboration, innovation and customer-first solutions’ you can hear unique insights from an incredible panel of experts: – Steve Martin, Head of Broker Sales, UK & Europe, Cigna Healthcare Global […]

INNOVATE THIS 2024 Unwrapped – Solving the problem of fake customer reviews

INNOVATE THIS 2024 Unwrapped – Ensuring trust: Solving the problem of fake customer reviews INNOVATE THIS 2024 Unwrapped – Andrew Winton and Daniel Mohacek, Truth Engine  In this timely  presentation, Andrew and Daniel examined the rapidly tightening regulatory landscape around fake online reviews – a growing issue with serious consequences for businesses globally. The session […]

INNOVATE THIS 2024 Unwrapped – Building wallet functionality in travel insurance

Building wallet functionality in travel insurance INNOVATE THIS 2024 Unwrapped with Hanbig Ma, ERGO and Anna Bojic, Miss Moneypenny Technologies At INNOVATE THIS, we spotlight the groundbreaking partnerships driving real innovation in travel insurance through fast-paced, high-impact lightning talks. In this high-energy presentation, ERGO and Miss Moneypenny Technologies (MMP) demonstrated how a bold, future-focused collaboration is […]

INNOVATE THIS 2024 Unwrapped – Travel industry partnerships in the digital age

INNOVATE THIS 2024 Unwrapped – Travel industry partnerships in the digital age Moderator: Peter Altmann Panellists: Joyce Segall, Pattern; Kishore Suppiah, Malaysia Airlines; Russell Corbould-Warren, Cover Genius According to a 2023 study by Accenture, when asked how they planned to spend their money, consumers ranked travel as their top priority – suggesting an industry that’s […]

INNOVATE THIS 2024 Unwrapped – Evolving medical assistance solutions

INNOVATE THIS - Travel medical assistance innovation

Evolving medical assistance solutions: Looking after the traveller of tomorrow INNOVATE THIS 2024 Unwrapped Panel session discussing medical assistance solutions. Panellists: Rodger Cook, World Travel Protection; Florian Schubert, Garmin Health; Sharon Solomon, Allianz Partners; Kim-Fredrik Schneider, Abi  With travellers expecting seamless, personalised care wherever they are in the world, the medical assistance industry is being […]

INNOVATE THIS 2024 Unwrapped – Automating end-to-end claims processing with generative AI

INNOVATE THIS 2024 Unwrapped – Automating end-to-end claims processing with generative AI INNOVATE THIS 2024 Unwrapped – Lightning Talk – with Andrew Tolman, Allianz Partners UK; Stefan Ramsershoven and Alex Tataran, Deep Opinion In this lightning talk at INNOVATE THIS, Allianz Partners and Deep Opinion took the stage to share insightful perspectives and deliver a […]

INNOVATE THIS 2024 Unwrapped – Meeting insurer pain points with tech

Meeting insurer pain points with tech: Finding what’s right for your business INNOVATE THIS 2024 Unwrapped – Interactive Fireside Chat – discussing how to help insurers to overcome pain points with tech. Moderator: Carl Carter, CSC Global Partners. In conversation with: Quentin Colmant, QOVER; Matt Teumer, Flywire; Michael Lewis, Claim Technology; Angel Pavon, M47 Labs […]

INNOVATE THIS 2024 Unwrapped – Alex Hunter – Keynote Speaker

The art and science of innovating the customer experience – Alex Hunter, Former Global Head of Digital, VIRGIN GROUP INNOVATE THIS 2024 Unwrapped – Keynote speaker – Alex Hunter, Former Global Head of Digital, VIRGIN GROUP Alex Hunter showcased the power of brand storytelling and emotional connection in building lasting customer loyalty – setting the […]

INNOVATE THIS 2024 Unwrapped

INNOVATE THIS 2024 Unwrapped

INNOVATE THIS 2024 Unwrapped INNOVATE THIS 2024 Unwrapped provides a summary of all the panel sessions, fireside chats, presentations and demos at the event – including key take-aways. Download INNOVATE THIS 2024 Unwrapped For more information INNOVATE THIS Share this article Other articles you may be interested in Back to Knowledge page

THIS interviews Caroline Broms, Flywire

Inside the white paper: an interview with Caroline Broms, Flywire THIS interviews Caroline Broms, Flywire to discuss their latest collaboration on the white paper; ‘Rethinking premium billing and payments could boost the global travel and health insurance industry. Here’s how.’ Find out about the quick wins available to travel and health insurers who are innovative […]

International student travel trends and insurance cover for this evolving demographic

Robin Ingle headshot. Founder & President of Ingle International

International student travel trends and insurance cover for this evolving demographic Robin Ingle, CEO of Ingle International, talks to THIS about what’s fuelling burgeoning international student numbers, how current challenges to providing optimal care for travellers requires a new approach to traveller assistance, and the need for innovation to create protection products for the traveller […]

Technological adaptation and MDabroad’s AI-enabled future

Scott Rosen headshot Founder & President of MDabroad

Technological adaptation and MDabroad’s AI-enabled future Scott Rosen, Founder & President of MDabroad, talks to this about innovative approaches to claims processing, the role of technology in enhancing trust in the payer-provider relationship, and how life as an expatriate has provided insights that are further driving MDabroad’s mission Let’s get straight down to business. What […]

Revolutionising payments solutions for travel, health and international student insurers

5 Questions With Matt Teumer

Matt Teumer, Director, Strategic Accounts for Flywire, talks to THIS about how the right payments partner can boost customer retention, close insurance gaps and increase revenue Matt, you’ve had an impressive career in the payments industry. What led you to Flywire, and what does your role entail? Thank you. I’ve always known about Flywire, as […]

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